Security Policy

Security Policy Effective Date: September 20, 2024 At iNvoBilling, the security of your data is our top priority. We implement robust measures to protect your information and ensure that our platform operates securely. This Security Policy outlines the practices and protocols in place to safeguard user data and maintain the integrity of our system. 1. Data Protection Encryption: All sensitive data, including personal information, transaction details, and payment information, is encrypted using SSL/TLS encryption during transmission to protect it from unauthorized access. Data at Rest: We use encryption and other protective measures to secure data stored on our servers, including customer databases and backups. Regular Audits: We perform regular security audits to identify potential vulnerabilities and mitigate risks. 2. Authentication and Access Control Two-Factor Authentication (2FA): We offer optional 2FA to provide an additional layer of security for user accounts. Password Protection: Users are required to set strong passwords, and passwords are stored using secure hashing algorithms to prevent unauthorized access. Role-Based Access Control (RBAC): Access to various parts of the platform is granted based on user roles (e.g., admin, employee), ensuring that users can only access the information and features they are authorized to use. 3. Data Integrity Data Backup: We perform regular backups of all data to ensure that it is recoverable in the event of a disaster or breach. Data Integrity Checks: Automated systems perform regular integrity checks to ensure that no data is corrupted or tampered with. 4. Protection Against Threats Firewalls and Intrusion Detection: We use advanced firewalls and intrusion detection systems (IDS) to monitor and block malicious activity. DDoS Protection: Our platform is equipped with Distributed Denial of Service (DDoS) protection to prevent disruptions caused by malicious traffic. Vulnerability Management: We continuously monitor for new vulnerabilities and patch the system regularly to keep it secure from known exploits. 5. User Responsibility Users are responsible for maintaining the confidentiality of their login credentials. Sharing accounts or credentials is prohibited and can compromise system security. Users should report any suspicious activity or potential security breaches to support@invobilling.com immediately. 6. Data Retention and Deletion User data is retained only as long as necessary to provide the services or as required by law. Upon request or account termination, we will securely delete personal data in compliance with applicable regulations. Data retention policies ensure that all information is managed and stored securely and disposed of properly when no longer needed. 7. Third-Party Services We work with trusted third-party providers (e.g., payment gateways like Razorpay) that meet stringent security standards. All third-party providers are vetted to ensure they adhere to best practices for data protection and privacy. 8. Incident Response In the event of a security breach, our incident response team will act swiftly to: Contain and mitigate the breach. Notify affected users promptly if their data has been compromised. Investigate the breach and take corrective measures to prevent future occurrences. 9. Employee Security Training Our employees receive regular training on security best practices to ensure they handle sensitive data responsibly and securely. Access to sensitive data is limited to authorized personnel based on their job roles. 10. Compliance iNvoBilling adheres to applicable data protection laws and regulations, including GDPR, to ensure that user data is protected according to the highest standards. We stay updated with industry security standards and regularly review and update our policies to comply with the latest security guidelines. 11. Changes to This Security Policy We may update this Security Policy periodically to reflect changes in our security practices or legal requirements. Any updates will be posted on this page with the revised effective date. Contact Us For questions or concerns about this Security Policy, please contact us at: Email: support@invobilling.com